1. Nature of Services
- The Company provides customized software solutions intended for use by investors and traders. These Services are delivered entirely via electronic means and do not involve any physical shipping, logistics, or delivery of tangible goods.
- Upon successful completion of registration and payment, Users are granted access to the subscribed Services as per the terms and conditions outlined in the Company’s Terms of Use and Subscription Agreement.
2. Delivery Timeline and Activation
- Access to the Services shall be provisioned electronically within a reasonable time following confirmation of payment, typically within 48 to 72 hours, subject to verification and internal processing procedures.
- The Company shall not be liable for any delay in delivery of access credentials or service activation due to factors beyond its reasonable control, including but not limited to technical disruptions, force majeure events, or errors in user-provided data.
- Users shall receive notification via email or through their account dashboard once the Services have been successfully activated.
3. Mode of Delivery
- All software and services are delivered through the Company’s secure online platform, accessible via login credentials provided to the User during registration.
- No physical shipment of goods or hardware will be made. The term “delivery” herein shall refer exclusively to the enabling of electronic access to the subscribed digital services.
4. User Responsibilities
- It is the responsibility of the User to ensure the provision of accurate and complete information at the time of registration and subscription. Any delay or failure in delivery resulting from incorrect or incomplete information shall not be attributable to the Company.
- Users must ensure they have compatible systems, stable internet connectivity, and required software/hardware to access the Services. The Company shall not be responsible for delivery failures arising due to technical limitations on the User’s part.
5. Force Majeure
The Company shall not be held liable for any delay, failure, or interruption in the delivery or availability of the Services due to causes beyond its control, including but not limited to natural disasters, power failures, cyberattacks, server downtime, governmental restrictions, or acts of war.
6. Amendments
The Company reserves the right to revise, modify, or amend this Policy at any time, at its sole discretion. Any such changes shall be effective immediately upon publication on the Company’s platform. Continued use of the Services after such modifications shall constitute your deemed acceptance of the revised Policy.
Contact Information
For any questions or concerns related to this Shipping and Delivery Policy, please contact: info@aetraminfotech.com
